Shipping Policy

Thank you for choosing Sunny Melbourne, we appreciate your interest in our products. Here is an overview of our shipping policy:

Shipping Methods: We are pleased to inform you that we now offer a simplified shipping method to better serve you. Our priority is to get your order to you as quickly as possible. Rest assured that we are committed to expediting the shipping process and ensuring your package reaches you promptly. Your satisfaction is our top priority, and our goal is to provide an efficient and seamless delivery experience. Thank you for choosing us; we are delighted to deliver your order quickly and efficiently using our dedicated shipping method.

Shipping Costs: Exciting news for our customers! We are thrilled to announce that we now offer FREE shipping to all locations in Canada. Enjoy the convenience of free shipping on all orders. We look forward to providing you with an exceptional shopping experience. Thank you for being part of our community!

Processing Times: Once you place your order and payment is verified, a certain amount of time is required to process your order. This includes gathering, packing, and preparing the items for shipment. Processing times may vary depending on the volume of orders received but typically range between 1-3 business days.

Delivery Times: We take pride in offering our customers reliable and efficient shipping services. Currently, we provide a single shipping option: standard shipping. The estimated delivery times for standard shipping typically range from 5 to 8 business days.

Our team is constantly motivated to expedite the shipping process and get your order to you as quickly as possible. While our goal is to meet the estimated delivery times, please note that these are approximate and may vary due to external factors beyond our control, such as weather conditions or unexpected transportation delays.

Order Tracking: Once your order is shipped, we will provide you with a tracking number via email or through your account on our website. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date.

Order Status and Assistance: You can view the status of your order by logging into your account on our website. If you have any questions or need assistance, our customer service team is here to help. You can contact us via email, and we will be happy to assist you within 24-48 hours.